The profitability chasm starts when headquarters’ costs become greater than the profit generated by the shops. Many operators experience the edge of the chasm at three or four sites.
In a new mini-series exploring why specialty chains keep failing, we start by identifying the hurdles that must be surmounted when expanding from one shop to two.
Many baristas and coffee professionals found themselves furloughed thanks to the pandemic. Tim Ridley, founder of United Baristas, explains how the industry rallied together in the latest issue of Caffeine.