United Baristas / Managing Coffee Shops
Info
About Us
  • Who we are and why we do what we do.
  • How we approach our work.
  • Latest United Baristas news
  • Our coffee shop partnership at King's Cross, London.
  • Recent updates and improvements to United Baristas Services.
  • How people and business use United Baristas.
Articles
Articles
  • Our unique blend of thought-provoking ideas & actionable information.
  • Explore all articles in chronological order.
  • Listen to the latest articles, wherever you get your podcasts.
  • Explore articles from across United Baristas by theme.
  • Follow the development of topics across articles with series.
Community
Connect
  • Explore upcoming United Baristas events.
  • Most weeks Tim opens his office door so coffee people can ask him pretty much anything.
  • Insights, information and encouragement for coffee people. Direct to your inbox.
  • Set up and manage email and notification options.
Industry
Action
Services
Our Services
  • Find people, companies and brands from across the community
  • Identify suaible coffee equipment for your business, plus how to source & service it
  • Join the coffee community at these events
  • Spread payments on new coffee equipment
  • Coffee jobs for people
  • Buy & sell directly with other baristas
  • Purchase coffee equipment from United Baristas, plus merchandise
Support & Contact
Support
  • Tips for using United Baristas.
  • Step-by-step guides for using United Baristas Services, plus contact Support.
  • Press information, resources and media requests.
  • Here’s how to get in touch with United Baristas.

Managing Coffee Shops

Running a coffee shop can be challenging, but is ultimately a rewarding job. This collection compiles articles for managers and owners.

Exploring & explaining the trends shaping coffee

Leaders

Get up-to-speed on key issues and topics, in less time than it takes to drink a coffee

Explainers

Research, legislative and indsutry updates summarised for coffee people.  

Briefings

Tips for coffee people and businesses

Guides

Proposals for tackling industry challenges

Ideas

Perspectives and opinion from across the community

Hot Takes

Archive of all articles from across United Baristas

Articles archive

One page summaries of key information on important topics from across United Baristas. 

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Coffee businesses are people businesses. Managing people is a learnt set of skills. This collection compiles tips for hiring and managing coffee people.

Building & Managing Teams

Coffee is both contributes to global warming and is impacted by climate change. This collection compiles articles exploring causes and impacts from crop to cup.

Coffee's Carbon Footprint

Working in coffee is dynamic, engaging and full of possibilities. This collection compiles articles to help people navigate life and work in coffee.

Life & Work in Coffee

Running a coffee shop can be challenging, but is ultimately a rewarding job. This collection compiles articles for managers and owners.

Managing Coffee Shops

Coffee’s scale, reach and connections enables us to play an important role in meeting the Sustainable Development Goals.

Sustainable Development
Explore articles from across United Baristas by theme. 
All Collections

Exploring how the industry can better communicate speciality coffee’s distinct and vibrant flavours.

Communicating Coffee's Distinctive Flavours

Exploring how specialty coffee can cut its carbon emissions, from crop to cup. We want to understand how the industry can play its part in reaching net zero.

Cutting Coffee's Carbon Footprint
Exploring how coffee become more sustainable. We want to understand how specialty coffee can better align itself with the Sustainable Development Goals.
Making Specialty Coffee More Sustainable

What is coffee’s carbon footprint? What are the most significant contributors? We want to understand the industry’s emissions from crop to cup.

Understanding Coffee's Carbon Footprint

Mini-series exploring the challenges specialty chains face as they grow. We want to understand why some coffee shop businesses survive when others fail.

Why are Specialty Coffee Chains Failing?
Follow the development of topics across articles with Series.
All Series

Browse Articles and Ideas with audio or video.

AudioVideo

Latest news from United Baristas.

News
United Baristas is transforming a coffee shop in King's Cross, London. It'll host our events and be a testbed for ideas.
Ending the sugar rush

Coffee, no sugar please 

Unlike the chains, specialty coffee has dramatically reduced the sugar intake of its customers. Further reductions can increase margins, reduce emissions and enhance health.
Inflation abates, but cup prices will continue to rise

The inevitable £5 Flat White

The prospect of a Flat White costing £5 has caused much frothy comment across industry and media.
Make financially prudent decisions

How to value used coffee equipment

Just how much is an espresso machine worth? We explain how to identify the price of used coffee equipment.

Latest Articles

Ideas into action

Let’s meet for coffee at Ensemble

United Baristas is transforming a coffee shop in King's Cross, London. It'll host our events and be a testbed for ideas.
Tasty, tasty coffee

Introducing the Coffee Tasting Framework

United Baristas wants to kickstart a community-wide conversation on how we can better communicate coffee’s distinctive flavours. Better tasting notes are fundamental for the industry’s viable future. More accurate communication can empower consumers and support specialty coffee’s price premium.
Make a practical choice

Tips for buying an espresso machine

There are hundreds of commercial espresso machines available, finding the right one can be a challenge. Follow these tips to get the right machine for your business.
Scaling Specialty Chains - Part 3

Specialty Coffee Chains: Small is beautiful, but can big be better?

In the final article of this mini-series we share reflections from people that have scaled specialty coffee chains, plus add some ideas of our own.
Audio
Scaling Specialty Chains - Part 2

Specialty Coffee Chains: The profitability chasm

The profitability chasm starts when headquarters’ costs become greater than the profit generated by the shops. Many operators experience the edge of the chasm at three or four sites.
Audio
Scaling Specialty Chains - Part 1

Specialty Coffee Chains: Are specialty chains too big to succeed?

With The Gentlemen Baristas recently entering administration, we start a new mini-series identifying the challenges facing specialty chains. This first article explores the hurdles founders must surmount when expanding from one shop to two.
Audio
Introducing United Baristas Finance

Boost your quality and productivity now, pay later with United Baristas

You can now pay for new coffee equipment over 3, 6 or 12 months.
Cup prices must go up

Increasing coffee prices makes sense

Why increasing coffee cup prices is necessary. Plus United Baristas explains how to successfully implement a price rise.
Audio
Planning reform creates new opportunities

A Slight Change of Plans

The updated use class regime creates new opportunities for coffee businesses.
Audio
There are multiple coffee shop formats

One Size Doesn’t Fit All

A way to understand different types of retail coffee business.
Audio
Coffee Tasting
Coffee Tasting Framework

Identify & communicate each coffee's distinctive flavours

Discover how to identify a coffee's defining characteristic, understand why some coffees are tastier than others, and recognise the coffee drinkers that will find it appealing.
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