Info
About Us
  • Who we are and why we do what we do.
  • How we approach our work.
  • Latest United Baristas news
  • Our coffee shop partnership at King's Cross, London.
  • Recent updates and improvements to United Baristas Services.
  • How people and business use United Baristas.
Articles
Articles
  • Our unique blend of thought-provoking ideas & actionable information.
  • Explore all articles in chronological order.
  • Listen to the latest articles, wherever you get your podcasts.
  • Explore articles from across United Baristas by theme.
  • Follow the development of topics across articles with series.
Community
Connect
  • Explore upcoming United Baristas events.
  • Most weeks Tim opens his office door so coffee people can ask him pretty much anything.
  • Insights, information and encouragement for coffee people. Direct to your inbox.
  • Set up and manage email and notification options.
Industry
Action
Services
Our Services
  • Find people, companies and brands from across the community
  • Identify suaible coffee equipment for your business, plus how to source & service it
  • Join the coffee community at these events
  • Spread payments on new coffee equipment
  • Coffee jobs for people
  • Buy & sell directly with other baristas
  • Purchase coffee equipment from United Baristas, plus merchandise
Support & Contact
Support
  • Tips for using United Baristas.
  • Step-by-step guides for using United Baristas Services, plus contact Support.
  • Press information, resources and media requests.
  • Here’s how to get in touch with United Baristas.

Email

Get the updates you want from across United Baristas.
How to get the right inforamtion, when you need it
Overview
United Baristas connects the coffee community
United Baristas is open to all coffee people and businesses, but we specialise in the specialty, artisan and independent segments of the market.
Types

When does United Baristas email you?

There are six types of United Baristas emails. Each is used for different purpose and each is managed differently.
Services

Notifications

You can set up search alert notifications on United Baristas Services, such as specific products on Marketplace or jobs in a specific town.
Notification emails are unique to you, private and super powerful. Almost everyone who regularly uses United Baristas should set up relevant notifications.
Managing Notifications
Limited series

Series & onboarding

Series & onboarding emails explain how to get the most out of United Baristas.
Some are triggered by your use of United Baristas (usually when you first use a new service) others part of a programme such as United Baristas Academy.
You can always opt to skip the remainder of a series if you’re already up-to-speed or have multiple accounts, but for most users they contain mission-critical information.
Academy
Subscription

Newsletters

Newsletters are optional emails about the topics we are experts in, using our services and the coffee industry.
Choose an edit of newsletters that’s right for you. Lots of people from across the coffee industry have signed up and most subscribe to more than one.
You update and conclude a newsletter subscription at any time. To end a subscription, click the unsubscribe link in the relevant email.
Explore Newsletters
Updates

Sevice updates

United Baristas is always improving. If you are an active user of a service, we will email you if we update an important function.
Additionally, you can optionally subscribe to get notifications on forthcoming changes and work-in-progress on United Baristas Updates.
United Baristas Updates
Action

Transactional

Transactional emails are an integral part of United Baristas services and can’t be customised.
Examples include a listing receipt, purchase confirmations or receiving applications and purchase enquiries. They are functional, sometimes boring, but always important.
Direct

Correspondence

We will email you directly in a range of circumstances, such as responding to support queries, seeking clarity on your listings or general United Baristas business.