Strengthening the coffee industry by eliminating the reusable cup discount

When lockdown lifts to permit coffee shop trade, we should end the customer discount for reusable cups. Here’s why, how we should use the money instead, and why this is the best moment to implement this change.

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We’ve made progress on wages, but there’s still much more work to be done

Analysis comparing wage, revenue and inflation over the past two years shows the coffee industry is paying its staff more by raising prices

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Looking at the cost and benefit to lowering environmental impacts through eliminating takeout cups

❖ Part of the Coffee's Carbon Footprint series

Learning from the Boston Tea Party experience

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Running a Sustainable Coffee Shop

Originally presented at Caffè Culture 2019, this Keynote explores financial and environmental sustainability with a focus on propositions and carbon emissions

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The United Baristas Guide to Buying an Espresso Machine

With hundreds of espresso machines available, finding the right one can be a challenge. Follow these principles to get the right machine for your business.

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How Baristas Can Get Paid More

People in coffee work hard, really hard; and often don’t get paid particularly well. The early starts, long hours and constant customer contact can wear out the most devoted coffee professional.

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