United Baristas Workshop now helps you find coffee equipment engineers and parts suppliers
It’s been just over a year since we launched United Baristas.
The project started because many coffee businesses we knew had working-condition equipment sitting in the corner of their warehouse or shop. Recognising that the under-utilised equipment was bad for business, the industry and the environment we built a marketplace to allow baristas to buy and sell equipment.
We now have hundreds of members, with dozens of current listings at any given time and items being bought and sold on a regular basis.
One thing leads to the next thing
As soon as we launched we started receiving queries about the buying and selling of items that we not in working condition. These queries commonly took two forms:
- Q: ‘Is it more or less profitable to repair an item before listing it on United Baristas?’
- Q: ‘I’m interested in buying an item that might need servicing or maintenance, but how do I do this?’
These questions are symptomatic of the challenges many coffee businesses and enthusiasts have in identifying a suitable service partner. This is because there are many engineers operating in the UK, many ways to source parts, and both service parts can vary greatly in quality and price.
Also, it’s no secret that there have been some issues with coffee equipment servicing, restoration and parts in the sector. However, many of the people that work as engineers are hardworking, honest and make themselves available for both urgent callouts and bookings at ungodly hours. They are a critical part of the success of the coffee industry and their contribution should be more widely celebrated.
To further support our objective of keeping coffee equipment in use for its full working life, today we’ve launched United Baristas Workshop.
Introducing United Baristas Workshop
United Baristas Workshop is a public directory of coffee equipment engineers and parts suppliers.
As the sector is always evolving, we’ve made it possible for:
- Anyone to list an engineer, technician, parts supplier or workshop for free
- Anyone to rate an engineer, technician, parts supplier or workshop for free
- Anyone to search for an engineer, technician, parts supplier or workshop for free
- Engineers and parts suppliers can opt to pay a small annual fee to add and maintain their full details, such as their service area.
We hope that:
- Good businesses will be identified and rewarded with new business
- Poor-performing businesses to be encouraged, and even forced, to improve
- Disreputable operators will be more readily and publicly tracked in their various guises
Browse United Baristas Workshop
Our community has already entered the basic details of over one hundred relevant businesses from across the UK.
With so many listings, we have made it easy to search. For example, want a La Marzocco technician in London? Just search “La Marzocco London” and you’ll get a list of businesses that service London, as well as are based in London. Please note the service area is defined by county and will improve as engineers claim and manage their own listings. Go on, try it.
It is important to note that a listing is not an endorsement. In fact, we want both good and bad business to be listed so that the coffee community can monitor if good businesses go bad, bad businesses cease trading, and if they start up again in a new guise… Your active ratings and comments are welcome and an important part of establishing the quality and reputation of those that work in the sector.
Managing your listing
If you are an engineer or parts supplier you’ll want to update your listing so that prospective customers can understand your full range of services, see you service area and more readily find and contact you.
Once you start managing your listing you’ll be able to:
- define your service area
- be promoted as a verified listing
- add additional business and service information
- add full contact details
- list any industry accreditations
- add an image/logo
- be notified of when your business receives a new rating
Once you have completed these steps your listing will be searchable by service area (rather than just your business location) and by manufacturer accreditation as well as by name and location.
Because managed listings are more accurate and comprehensive, they appear above basic listings in search results.
We hope that the launch of United Baristas Workshop will further facilitate the buying and selling of coffee equipment. We believe this to be fundamentally good both for the coffee industry as well as the environment.
If you have any thoughts or feedback you’d like to share with us, please contact us.