With General Data Protection Regulation just around the corner, we explain how United Baristas manages your personal information and the principles that guide us
United Baristas was started to better connect coffee businesses and baristas as the specialty coffee industry quickly grew, and then became increasingly fragmented. Our industry experience allows us to understand that there are certain functions that are better conducted at an industry level that no single company or individual can tackle. There’s an element of sweet irony that it is the fragmented and modular nature of digital technologies and the internet itself that has allowed us to build a variety of services that better connects the coffee community.
For those of you that are not familiar with how digital technology has progressed it’s important to explain that it’s often not necessary to actually build things in the traditional sense; rather one assembles components linking together various cloud services and software products. If you grew up in the mechanical age, then digital is now at the point where you can often go out and buy a boiler, a PID and a variety of other components and then assemble them to make a bespoke espresso machine. A good example is that it doesn’t make functional, financial or security sense for us to build a login platform to manage users across the various United Baristas services and websites, so we use an off-the-shelf product to perform this function. Auth0 is used by many companies and they have developed a purpose-built product, backed with superior engineering, infrastructure and technical expertise, and their overview of managing logins across the internet gives them additional data and insights which allows them to provide greater security that we ever could.
Back-of-the-napkin maths explains why many coffee shops would break planning law — and be forced to shut up shop.
Last week the Environmental Audit Committee proposed the introduction of a levy on takeout coffee cups of at least 25p in an effort to reduce the number of takeout cups going into landfill. We warmly welcome initiatives to reduce waste, but the industry needs to ask the committee to further develop its thinking. Here’s why…
How the Latte Levy, combined with other legislative changes, can tackle takeout coffee cup waste. A summary for the specialty coffee community and a response to the Environmental Audit Committee’s report, ‘Disposable Packaging: Coffee Cups’.
Last week the media widely reported on a parliamentary committee proposal to introduce a 25p ‘latte levy’ on coffees sold in takeout cups in an attempt to tackle the a) high, and growing, levels of use, and b) the low rates of recycling.
Measure your baskets to know who you are serving profitably
In this article we’re going to start to draw together ideas from several previous posts so you can work out which customers your coffee shop is serving at a profit.
In the previous post we looked at the profitability of SKUs; but to further our journey towards lifting profitability we need gain an insight into the profitability of your current customers. And the link between your SKUs and your customers is baskets.
You don’t need to have read all the previous articles to be able to make sense of this, but you probably will need to calculate your gross profit by SKU to be able to perform this analysis. If you’re serious about increasing the profitability of your business, taking the time to perform these calculations will be some of the best time you invest this week.
Many baristas liked it and it sparked conversation about how the industry could add greater value to specialty coffee. Others, however, have communicated their reluctance to charge more for a cup fearing that they might loose customers or reduce accessibility.
We can appreciate those concerns, so before exploring ways to charge more in future articles, we’ve taken a side-step to see what alternatives there are.