What’s a Chatbot? Bots are lauded as the latest mode of customer engagement. This panel discussion with representatives from IBM, Slack, Uber and Twilio explores where we are at, and where things might be going.
How the Latte Levy, combined with other legislative changes, can tackle takeout coffee cup waste. A summary for the specialty coffee community and a response to the Environmental Audit Committee’s report, ‘Disposable Packaging: Coffee Cups’.