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United Baristas / Coffee Shop Viability & Profitability
The updated use class regime creates new opportunities for coffee businesses
More A Slight Change of Plans
How we think about coffee businesses – and how it can help you
More One Size Doesn’t Fit All
Dear Green founder Lisa Lawson explores how the industry can be more sustainable and why it’s not always easy having ‘green’ in your name
More Lisa Lawson – Coffee’s sustainability journey can be supported by the B Corp framework
We’re heading into the new year with ideas from some of the coffee community’s leading thinkers
More Ideas to help the coffee community succeed in 2022
Finding the right person adds value to your operations, culture and profitability. Follow these tips gathered from United Baristas and from across the coffee industry to better your barista recruitment and increase business performance.
More Tips for hiring great baristas
United Baristas analysis shows how we can get better environmental outcomes and enhance shop viability by updating our coffee menu pricing
More Is the price right? Let’s make the alt-milk surcharge fit-for-purpose in 2021
When lockdown lifts to permit coffee shop trade, we should end the customer discount for reusable cups. Here’s why, how we should use the money instead, and why this is the best moment to implement this change.
More Strengthening the coffee industry by eliminating the reusable cup discount
Analysis comparing wage, revenue and inflation over the past two years shows the coffee industry is paying its staff more by raising prices
More We’ve made progress on wages, but there’s still much more work to be done
Originally presented at Caffè Culture 2019, this Keynote explores financial and environmental sustainability with a focus on propositions and carbon emissions
More Running a Sustainable Coffee Shop
With hundreds of espresso machines available, finding the right one can be a challenge. Follow these principles to get the right machine for your business.
More The United Baristas Guide to Buying an Espresso Machine
People in coffee work hard, really hard; and often don’t get paid particularly well. The early starts, long hours and constant customer contact can wear out the most devoted coffee professional.
More How Baristas Can Get Paid More
Here’s why specialty coffee cup prices are going to rise – and why you should act now.
More Predictions on the Near-Future Price of Coffee
Why coffee shops can only pick two of fast, quality and cheap
More Insights from the Iron Triangle
Just what are your customers paying for, and what does it cost you?
More The True Cost of Espresso
Business owners and managers share their insights on building and managing a team in the coffee industry
More The first United Baristas Roundtable event discussed coffee industry staffing